
State Farm® Insurance Agent Eric Thomas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Spencer Wheelington II
March 18, 2025
"Eric Thomas has been my State Farm agent since 2019. He and his office are top-notch professionals and handle every call and claim with courtesy, professionalism and urgency. I highly recommend Eric Thomas best in the business!"
Oasis Investments
February 4, 2025
"Judy was incredibly responsive, and I must say that this is the best team I have had the pleasure of working with. The quotations provided were not only friendly but also highly competitive, and I am truly grateful for your support."
"Hello Mr. Wanjiku. Thank you so much for the feedback! We appreciate it. Judy does an excellent job delivering remarkable customer service to our customers. Welcome to our Agency. "
Katrina Acklin
February 2, 2025
"I’ve had the pleasure of working with Eric for both auto and home insurance, and I can’t recommend him enough as an insurance agent. From the start, he was incredibly knowledgeable and took the time to explain all my options clearly, making sure I understood every detail. He was not only reliable but also honest in a way that made me feel completely confident in my decision. Eric insured that our family had the appropriate coverage for both auto and home after it was discovered that our previous insurer had under insured us in both of these areas. Thank God nothing happened during that period and thank God Eric noticed and corrected this on our behalf. What truly stands out about Eric is his genuine care for his clients. He was always timely in responding to questions and provided quick solutions when I needed them. His rates were very competitively priced—much better than what I had expected to find—and he was upfront about everything, with no hidden fees or surprises. It’s rare to find someone so dedicated and trustworthy in this industry, and Eric truly goes above and beyond. Whether you’re new to insurance or looking to switch providers, I highly recommend reaching out to him. You won’t be disappointed!"
"Hi Katrina. Thank you so much for the kind words! My agency team takes great pride in educating our clients about the products and services that we offer. Our number one priority is to make sure that your family has the coverages and protection that you need. Thank you again!"
Shannon Moore
January 20, 2025
"Eric Thomas is an exceptional insurance agent! He’s always professional, knowledgeable, and quick to respond to any questions or concerns. Eric goes above and beyond to ensure I have the right coverage for my needs and explains everything in a way that’s easy to understand. His attention to detail and genuine care for his clients set him apart. I feel confident and well-protected thanks to Eric's expertise. Highly recommend him for all your insurance needs!"
"Hello Shannon. Thank you so much for the review! My team and I take great pride in our attention to details and professionalism. We prioritize making sure our customers' needs are taken care of. We appreciate your business! "
Gina Braxton
January 17, 2025
""I had a great experience working with Eric Thomas at State Farm. He was professional, knowledgeable, and took the time to explain my options clearly. I highly recommend him for anyone looking for reliable insurance services.""
"Hello Gina. Thank you for your message! I am pleased to hear that you had a good experience with my Agency team. We appreciate your business!"
teresa apresova
January 17, 2025
"I received very attentive care from agents in this office. I feel like they really worked hard to ensure that I received the best rates possible. And always a quick response to any questions I have with home and/or car coverage. Thank you all for your help and upstanding service."
"Hello Teresa. Thank you for the review. Matching the best possible rates to the coverages needed is an important part of our focus in my Agency. We appreciate you!"
Chazz Cornelius
January 17, 2025
"I can't recall a time when I needed Eric's assistance he wasn't available from the flooding of our new home after only 6wks of being in, to a small car accident in a Walgreen's parking lot. He's a stellar agent who takes care of his clients like family. Love this guy! If you need a Seriously down for his clients agent give him a call. He's been a great blessing for me and my family."
"Hello Chazz. Thank you so much for the glowing review! We know how important it is to be there for our customers when a loss occurs. That is our time to shine. We appreciate you."
Leondrea Robinson
January 14, 2025
"Eric and his team always provide a positive environment and professional service. I highly recommend this agency."
"Hi Leondrea. Thank you so much for your kind words! I'm thrilled to hear that our team has made such a positive impression on you. Creating a welcoming environment and delivering professional service is our top priority, and it’s wonderful to know that you appreciate it. Your recommendation means a lot to us! If there’s anything else we can assist you with, feel free to reach out!"
Erica Johnson
November 25, 2024
"Don’t do it. You will have to deal with Phyllis who has no clue what she is doing. Everything is about you paying late when it’s really that she’s not putting in the information properly. Every time we get a new car she adds it as a new account instead of putting it on our existing account to receive the multi car discounts. The reason was because we paid late. If you pay late the policy cancels. That’s not the reason. No accountability."
"Hi Erica, Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the difficulties you’ve encountered with our service. We understand that it can be incredibly frustrating to feel like your concerns are not being addressed properly. We strive to provide accurate, efficient & professional customer service. I will ensure that your feedback is shared with our team to improve our processes. "
Madelynn White
July 10, 2024
"Excellent Company. I have had Insurance with Eric Thomas for years. They have excellent service."
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with my Agency team over the years. Your satisfaction means the world to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, don’t hesitate to reach out!"
Wynne Abernathy
June 25, 2024
"I needed to drop something off but his office was closed. Good news there was a Mail Drop slot. Very convenient indeed."
"Hello Mrs. Wynne. Thank you so much for your message. Please reach out if you need for us to stay late to accommodate you. We appreciate your business! "
Geraldine Suell
May 14, 2024
"After looking over earlier statement received from Mr. Thomas I was able to locate his email address and forward home security certificate to him. He responded swiftly. I'm most appreciative."
"Hello Mrs. Suell. Thank you for taking time to give us a review. I am happy that we were able to get you taken care of. We really appreciate your business and longevity with my Agency."
adrian harris
March 5, 2024
"Mr. Thomas and his staff are amazing and extremely knowledgeable. They go above and beyond to find discounts on my Home, Auto, Life and my rental properties and give great coverage advise. They always provided Great customer service with a smile in there voice, and I appreciate the quick response to any questions Me or my wife might have. Thanks Again for everything you guys."
"Thank you for taking the time to leave such a positive review of our services. We are thrilled to hear that you found our team to be amazing, knowledgeable, and dedicated to providing excellent customer service. We always strive to go above and beyond for our clients, finding the best possible discounts. We understand the importance of providing comprehensive coverage and thorough advice. Thank you once again for your kind words and for choosing the Eric Thomas State Farm Agency here in Florissant. "
Robin Lewis
December 29, 2023
"Like a good 5 been doing business with this office for 20 years. The whole team... nothing but an amazing experience."
Deon “80z Baby” Dink
January 27, 2023
"My mom been with them for 42 years"
anthony woodard
January 15, 2023
"They saved me $1800 a year on my auto insurance and $700 a year on my homeowners insurance. Definitely glad I made the call!"
Betty Latchison
March 6, 2022
"They were very knowledgeable and accommodating! Would highly recommend 👌"
"Thank you for the opportunity to earn your business. We are happy to have you as a client!"
Paula Y
August 27, 2020
"Seems friendly"
Nicola Haynes
March 17, 2020
"I love the whole family at State farm."
Marquita Gandy
January 31, 2020
"Eric and his staff are both courteous and professional! Good customer service is rare, but it is easy and hassle free to work with his office."
Virginia Price Booker
August 6, 2019
"Excellent customer service"
Brian Boat
April 23, 2017
"Best agent in the whole corporation"