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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Johnson

Erica Johnson

November 25, 2024

1  out of  5
rating by Erica Johnson
"Don’t do it. You will have to deal with Phyllis who has no clue what she is doing. Everything is about you paying late when it’s really that she’s not putting in the information properly. Every time we get a new car she adds it as a new account instead of putting it on our existing account to receive the multi car discounts. The reason was because we paid late. If you pay late the policy cancels. That’s not the reason. No accountability."
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Madelynn White

July 10, 2024

5  out of  5
rating by Madelynn White
"Excellent Company. I have had Insurance with Eric Thomas for years. They have excellent service."
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Wynne Abernathy

June 25, 2024

5  out of  5
rating by Wynne Abernathy
"I needed to drop something off but his office was closed. Good news there was a Mail Drop slot. Very convenient indeed."
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Geraldine Suell

May 14, 2024

5  out of  5
rating by Geraldine Suell
"After looking over earlier statement received from Mr. Thomas I was able to locate his email address and forward home security certificate to him. He responded swiftly. I'm most appreciative."
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adrian harris

March 5, 2024

5  out of  5
rating by adrian harris
"Mr. Thomas and his staff are amazing and extremely knowledgeable. They go above and beyond to find discounts on my Home, Auto, Life and my rental properties and give great coverage advise. They always provided Great customer service with a smile in there voice, and I appreciate the quick response to any questions Me or my wife might have. Thanks Again for everything you guys."
We responded:
"Thank you for taking the time to leave such a positive review of our services. We are thrilled to hear that you found our team to be amazing, knowledgeable, and dedicated to providing excellent customer service. We always strive to go above and beyond for our clients, finding the best possible discounts. We understand the importance of providing comprehensive coverage and thorough advice. Thank you once again for your kind words and for choosing the Eric Thomas State Farm Agency here in Florissant. "
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Robin Lewis

December 29, 2023

5  out of  5
rating by Robin Lewis
"Like a good 5 been doing business with this office for 20 years. The whole team... nothing but an amazing experience."
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Deon “80z Baby” Dink

January 27, 2023

5  out of  5
rating by Deon “80z Baby” Dink
"My mom been with them for 42 years"
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anthony woodard

January 15, 2023

5  out of  5
rating by anthony woodard
"They saved me $1800 a year on my auto insurance and $700 a year on my homeowners insurance. Definitely glad I made the call!"
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Betty Latchison

March 6, 2022

5  out of  5
rating by Betty Latchison
"They were very knowledgeable and accommodating! Would highly recommend 👌"
We responded:
"Thank you for the opportunity to earn your business. We are happy to have you as a client!"
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Paula Y

August 27, 2020

4  out of  5
rating by Paula Y
"Seems friendly"
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Nicola Haynes

March 17, 2020

5  out of  5
rating by Nicola Haynes
"I love the whole family at State farm."
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Marquita Gandy

January 31, 2020

5  out of  5
rating by Marquita Gandy
"Eric and his staff are both courteous and professional! Good customer service is rare, but it is easy and hassle free to work with his office."
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Virginia Price Booker

August 6, 2019

5  out of  5
rating by Virginia Price Booker
"Excellent customer service"
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Brian Boat

April 23, 2017

5  out of  5
rating by Brian Boat
"Best agent in the whole corporation"